4th posting - still no answer - Overbilled, under-serviced - ignored all round.

<p> </p> <p>This is the Fourth report I file, still nowhere close to being resolved, despite the fact that Telkom reply on this site within minutes of me posting my report. This is the only place they reply, after that absolutely nothing gets done about the problem. Becoming a bit tedious to type out every time. The headline says it all. The service i cancelled, I am still being billed for. The service i replaced it with has been over-billed and it doesn't do what they said it would do. I also only had hardware delivered in MArch, despite being billed for the full package from 3 January. No-one at any of their numerous useless helpdesks can offer anything even closely resembling help. They only ever refer me from one Dept to another, and it has gone full circle.</p> <p>I can't not pay for the service they shouldn't be billing me for, because then they cutr everything and I can't earn a living, so I have no choiuce but to keep making minimum payments on an ADSL service I don't want or use, and that I have replaced with an upgraded LTE service from them , which incidentally doesn't reach speeds of even a quarter of what was advertised. It's a complete mess, and I can't get a single decision make from Telkom to resolve this despite numerous emails and calls.</p> <p> </p>