RS
Rikus S

1 reviews | Active since Jul 2011

21 Mar 2017, 18:38

4TH COMPLAINT ON HELLO PETER FOR SAME - Telkom Mobile Broadband issue

<p>Case ********** 5 was logged in Nov 2016. This is my 4th complaint on Hello Peter on this issue. STILL NO RESOLUTION FROM TELKOM INCOMPETENCE. </p> <p> </p> <p>Received SMS today that this case was resolved. Called your useless desk and they cant provide me with any info. <br /><br />CAN YOU FINALLY PLEASE GET SOMEONE COMPETENT ON THIS CASE AND GET IT RESOLVED!!!!!<br />I AM TAKING THIS TO THE OMBUDSMAN NOW...<br /><br />GET A SENIOR EXECT TO PHONE ME TO PLEASE GET THIS RESOLVED ONCE AND FOR ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (2)
RS
Rikus S's update26 Mar 2017, 19:10
Reviewer Update

What does another case number help?!!!!
**** speed again and STILL NO RESOLUTION. Al you want to do is sent technicians to my house. TWO Technicians have been to my house and could find no fault at my house. THE PROBLEM IS ON YOUR POOR CONGESTED 4G NETWORK. FIX THE DAMN NETWOR****!!!!!!!!!!!!NOW.
If you cant do that then you must provide me with UNCAPPED BROADBAND FIBRE FASTER THAN 10 MBPS FOR THE SAME R599 THAT I AM PAYING FOR YOUR USELESS 4G!!!!!

RS
Rikus S's update26 Mar 2017, 19:12
Reviewer Update

I WILL HAVE NO OTHER OPTION BUT TO TAKE LEGAL ACTION AND TAKE THIS TO THE CONSUMER COMMISSION AND THE OMBUDSMAN TO HAVE THIS PROBLEM RESOLVED.

GET SOMEONE COMPETENT TO TAKE OWNERSHIP OF MY PROBLEM AND GET IT RESOLVED!!!!!!