1 reviews | Active since Apr 2017

19 Apr 2017, 14:42

4th complaint on Helle Peter

<p>Hi there Telkom, my previous 3 complaints received a reply from you on HelloPeter, ONLY a reply but nobody has bothered to resolve my issue - which is a very simple querie to resolve if somebody would be bothered to actually do their job. I just want Telkom to honour my upgrade . It has now been 4 weeks, 4 x online complaints and numerous hours spent on hold to you since I started this process. Come now, get it done please!</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply20 Apr 2017, 10:26
Official

Good day Esti,

Apologies for the delay.

Your query is still with our Sales Team for further assistance, feedback will follow.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team