4th COMPLAINT DISGUSTED DUE TO LACK OF SERVICE AND INCOMPETENCE

<p>1ST Attempt – reference ********** 7</p> <p>2nd Attempt – reference ********** 9</p> <p>3rd Attempt – reference ********** 4</p> <p> </p> <p>I purchase 2 Huawei Wi-Fi modems, the contracts stipulate R150 for each modem. I received both modems in the month June, the same month.</p> <p>I approach the Telkom Sandton City Branch for the Wi-Fi password as I could not use it due to *********** explanation received from the Telkom Call centre agent and Sell direct,</p> <p> </p> <p>Same date at the Telkom Sandton City Branch I informed the consultant to cap both devices to one cent.</p> <p> </p> <p>The month of July I was debited an extra R1000 I enquired with the Telkom call centre agent who explained to me that I exceeded the limits on both modems which is impossible as it capped to 1cent !!!</p> <p>You can verify the dates when both modems was capped at the Telkom Sandton City Branch but yet I got billed an extra R1000 on both devices was capped prior using it , please advise HOW is that possible?</p> <p> </p> <p>On all 3 attempts, reference number provided the matter has not been satisfactory resolved.</p> <p> </p> <p>The feedback received on all 3 reference numbers provided is impractical information received from TELKOM.</p> <p> </p> <p>THIS FLIES IN THE FACE OF ALL THE TCF rules… TCF… Treating Clients Fairly, as well as the CPA… Customer Protection act!</p> <p> </p> <p>I WANT MY MONEY TO BE REFUNDED ASAP !!!</p> <p> </p>