WK
Werner K

1 reviews | Active since Jul 2010

11 Feb 2016, 08:58

4th complaint about same issue, still no response

This is now the 4th complaint about the same issue. I have now been waiting more than 3 months for my approved LTE deal to be finalised. Apart from the standard automated HelloPeter response, I do not even get the **** \we will get back to you tomorrow\" phone calls anymore.<br> <br> Previous complaints about this issue:<br> http://hellopeter.com/telkom/complaints/impossible-to-apply-for-uncapped-lte-***<br> http://hellopeter.com/telkom/complaints/not-even-social-media-team-willing-to-help-***<br> http://hellopeter.com/telkom/complaints/waiting-2-months-for-a-response-***<br> <br> "

0
Replies (1)
Telkom
Telkom's reply11 Feb 2016, 10:19
Official
Hello weriax,

We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.

Regards
Telkom Social Media Team.

Best regards,