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Shereen S

1 reviews | Active since Apr 2017

19 Apr 2017, 08:05

4months and still waiting for adsl line

<p>In Jan 2017, I app**** in Canal Walk Telkom store for an adsl line by the only supplier and monopoly based company called Telkom. In March, I get a knock on my door from the technicians, who checked something, then left and never to be seen or heard from again, infact I demanded ID as that was the first time I heard from Telkom. In April I reapply hoping for action and call only to be told the line order was cancelled because Telkom is still using a number which died years ago and not at all linked to my application information provided. Anyway reorder the line, got a sms a week ago, said within 48hrs... I think they meant 48months. In the meantime Vodacom stole data and I spent 3times the cash so I can work in peace. </p> <p> </p> <p>Telkom its now officially 4 months since I've requested a data line and the only information I get is from your website which literally only changed the order details and not the actual status of my order. Checking for stock of an adsl wifi line in warehouse???????</p> <p> </p> <p>When can I expect service for a very basic product you claim to offer or do I assume that just like with Jacob Zuma, your business does not include delivery of service and I will need to wait till 2019???</p> <p>Please dont bother responding or contacting me in Jan 2018... I might not have the need for adsl by then... wait is neotel still around??? Let me know. </p> <p> </p> <p>Thanks</p>

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