4mg line

I app**** and completed a form for 4mbps broadband line uncapped Data.They decided on my behalf to install 2mbps line and bill me accordingly since October 2015. I have 3x Order Numbers ***A, ***A and most recently ***A with the option to upgrade to 4mbps line. The last order number submitted 11 December 2015 which they said would not take longer that 72hours to resolve. <br> I have never received any feedback and I am the only one running and calling to get this matter resolved. It's so frustrating to live in this country when staff that are employed in this country complain about salaries but are *****ic when it comes to performing duties. It saddens me that a company like Telkom allows this substandard work to be done and marketed which blackens the name world wide and just doesn't care. The clients have no rights from the time you sign, if you don't pay for the wrong product or service!!! They black list you, how unfair <br>