LR
LELANIE ROBERTS-BAXTER

1 reviews | Active since Dec 2014

17 Mar 2015, 21:32

4MB adsl with permanent intermittent drops

Between Afrihost and Telkom the passing of the buck has been carrying on for 6 months! We have a problem with our adsl line speed that keeps on dropping causing us to loose connection and not being able to connect to the server. Numerous phone calls to both Telkom and Afrihost has still left us with the issue as unresolved. Clearly Afrihost do not have the capacity to provide the service that we as clients pay for. Quick to debit your account, but when you don't get the speeds you PAY for everyone pulls up their shoulders and blames the other party.

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Replies (1)
Telkom
Telkom's reply18 Mar 2015, 08:55
Official
Hello LRB074,

Thank you for making contact with us.

Please be advised that we have received your query and we are attending to it right away.
We do apologize for any inconvenience caused, feedback will follow the soonest.

Here is your ***

Regards
Ntsikelelo Ngcanga
Telkom Social Media Team