4G what joke

Do not sign an LTE contract with Telkom/8TA ! Their call centre is amazing but when it comes to their tech dept their quality of their service degrades by a 100% It shows you have 4G coverage but I get stuck with 2 bars max and sometimes I need to change it to 3G, im not paying for 3G im paying for a LTE connection. You report your fault and when you follow up you get told the case was closed because they tried to contact you but no answer .. really ? if I get 1 miss call they close the case .. yeah that's what you call customer service ..I pay your salary so when I log a complaint at ICASA and go on social networks reporting your incompetence and ppl don't sign up with Telkom you lose your job you technical dumb ass .. ref number on my complaint is ***2 sort it out or take both my contracts and shove them up your CEos ass