4G speed throttling

<p>Telkom has throttled my 4G cellphone speed to less than 5mbps when measured using "speedtest" from playstore and that's not all, today i tried to download 1gig file and the download speed was fluctuating less than 700kbps...</p> <p>I tried call telkom and they took me from pillar to post not knowing they were saying.</p> <p>I regret buying the free me 20gb because it will expire before i even use 5gb out of it</p>