1 reviews | Active since Jun 2010
48hrs or 7 days?
<p>I app**** last Monday for a contract online. Received a text soon after saying Telkom would be in touch within 48hrs. 5 days later I send a message on Twitter, someone asking for contact details. Then nothing. So I go to their online chat help (who are the worst of telkom... which is saying something) and get told by Lindiwe Constan that they can't help at all, that I must phone Telkom myself and that my 48hrs is now a minimum of 7 working days. Considering Cell C and MTN contact you back before your browser has even finished loading, 2 days is shocking, 7 days is just a joke. Yet here I am.</p>
Good day Gareth,
We have sent your query to our Sales Team for further assistance, feedback will follow.
Your case number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Gareth,
We have sent your query to our Sales Team for further assistance, feedback will follow.
Your case number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Case number for what? What feedback? I've still heard nothing from Telkom. Though my company have decided not to move all their contracts over to Telkom so...
Case number for what? What feedback? I've still heard nothing from Telkom. Though my company have decided not to move all their contracts over to Telkom so...