48 hrs to reconnect a line?!?!?!? Really?!?!?

<p>Telkom disconnected my line on 30 Aug 2016. The due date for payment hadn't even arrived yet. R300 odd rand outstanding, yet my bill with them is always over R2000. I rush to Pick 'n Pay where I pay R2500 (a random amount as I didn't know what was outstanding). I call them, then are told they cannot reconnect over the phone anymore. I must wait 48 hrs. I call again today 31 August 2016 to see if my amount reflects on their side, and that particular consultant says I must email proof of payment to "10210.at.telkom.co.za. I did that and the email bounces back saying the mailbox is full. I call the call centre again, then I'm told ANOTHER story of 48 hrs. One sonsultant says this, another something else. Even tried their twitter, USELESS. They acknowledged my tweet, and that was the last I heard from them. I'm so sick of Telkom!!!! My account has been with them for 20 yrs, then such nonsense?!?!?!?</p>