48 Hours and My Telkom Line is still Faulty

My Internet went off sometime during the morning on 09 September. I phoned my Internet Service Provider, Afrihost, and they checked but confirmed that my Telkom landline was faulty and that is why my internet is not working. They logged a fault with Telkom that same day, and I was certain that the line would be fixed by the next day. Today my internet is STILL OFF, and it seems that Telkom has not attended to my fault. This is utterly ridiculous, and poor client service! I want my line repaired today! You cannot reach me via telephone during office hours but you can phone my partner on *** if you require further information.