ML
Matthew L

1 reviews | Active since Aug 2015

15 Aug 2015, 19:10

45 Days of false promises to Cancel my contract!

I moved to cancel my contract from Telkom 45 days ago! Through countless calls to the call centre who seem incapable of doing anything because my request is \sitting in the back office". Countless attempts at reaching out on Twitter who keep promising me that they will contact me but nothing! (9 times they assured me that they'd contact me!) <br> <br> I am not amused anymore"

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Replies (1)
Telkom
Telkom's reply16 Aug 2015, 04:33
Official
Hello Elementalite,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135051.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media