RR
Ricardo R
1 reviews | Active since Oct 2015
13 Oct 2015, 16:34
43 Days and faulty line still not repaired!
I reported a fault on 1st September 2015. I have phoned 10210 almost every day and always some excuse, i have spoken to supervisors that would go on top of it, no feedback, Today 13 October 2015 and still NOT Fixed. I am tired of calling 10210. Is Telkom going to fix it or do i have to Cancel my line and my IS?
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Telkom's replyOfficial
13 Oct 2015, 18:52Hello rrebolo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM156032.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM156032.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply13 Oct 2015, 18:52
Official
Hello rrebolo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM156032.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM156032.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media