lS
louisa S
1 reviews | Active since Feb 2013
30 Oct 2015, 08:43
40 minutes and still holding for a new product?
Seriously I have been on hold for nearly 40 minutes and listening to the same message again and again no how long you still have to wait, no email contact, no leave a message facility and this is supposed to be upgraded larney we driving brand new vehicles Telkom. It is pathetic and I want a new product?<br> Can you not do something to improve your service levels. Please can someone contact me as I don't have anymore time to waste! Did you perhaps retrench too many staff that your phones are now not manned?
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Telkom's replyOfficial
30 Oct 2015, 09:18Hello L Sygo,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM162545
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM162545
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Telkom's reply30 Oct 2015, 09:18
Official
Hello L Sygo,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM162545
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM162545
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***