PH
Patricia H
1 reviews | Active since Dec 2015
20 Feb 2016, 14:46
40 days waiting to have a line moved.
This is the second time i have had an issue with Telkom and their lines. I moved to a new place at the end of Jan. Knowing this, 2 weeks before i moved i called telkom to get my line moved. I have called several times since then, but to no avail. Tosay, after spending hours on the phone i was told someone would be coming through today. I then recieve an sms saying a technician will come out on March 1st. Ridiculous!! I am sick and tired of waiting for Telkom. Sitting with no wifi. Calling regulary for updates. Their service is appalling. I have had less time with working wifi, and more time waiting for Telkom to sort it out. I have spent so much money calling for an update. Enough is enough.
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Replies (1)Telkom's replyOfficial
20 Feb 2016, 15:11Hello hathornps,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM203203.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM203203.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply20 Feb 2016, 15:11
Official
Hello hathornps,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM203203.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM203203.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
