40 DAYS NO SERVICE AND STILL BILLED.

EVERY Monday for almost past 5 weeks I have put a hello peter complaint about my issue with telkom in the hope that this would expedite it and get it resolved if i atleast shouted loud enough. I requested my ADSL line to be moved to my new address in January . The line has not been installed since and however billing has billed me to pay for monthly rental for a line I have not used and do not use. I have escalated numerous times and called the call center and spoken to 3 diff managers the story changes. 1st there was no infrastructure when i challednged this and provided a neighbours number i recieved a referance for order ***. 06/02 . No line was installed I called again and was told there is no pod I must go an by a R600 telkom wifi modem and use that if i need wifi or wait 30 working days . 02/03 I recieved another refernace after calling ***. Still nothing I called again and was told that billing cancelled the order I must pay outsanding bill . i will not pay for a service i didnt have. PLEASE CANCEL THE LINE I WILL MOVE TO MWEB THIS IS NOT ACCEPTABLE TO ME. Its clear telkom does not value my business . PLEASE CANCEL THE LINE I CANT DO THIS ANYMORE