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I’m experiencing some difficulties in dealing or getting my issue resolved by telkom. A telkom representative came to my house offer fibre products. I then picked a package and filled in my details on that form. I was supposed to email them my id and proof of residence which I never did but that processed the sale but I didn’t even get a router or any internet from telkom since the day they processed the sale I’m receiving statements for a product I’ve never received. I’ve called the call center been giving forms for cancellation which I’ve filled in but still I have a contract with telkom I’m owing something I have never used or been given. This hurts me a lot cause I’ve even had to go to the bank to stop the deductions on my account. Now I’m going to have a negative credit profile because of the agent who ****med me and processed a sale without following due diligence. This is broad daylight ***** and I need this application canceled. Even my address is wrong on the statements my name is spelt wrong and it’s know as business line on Telkom’s end but I live in a complex. I’ve been given countless dispute numbers but I guess it’s all bull**** cause my cause is never resolved. I’m really annoyed by this whole thing now.