4 weeks for land line installation

I recently bought a house in Secunda, the DSL line worked perfectly as did the phone line. <br> The old tenant then transferred their account to their new property in Cape Town.<br> I then went to Telkom (30/04/2015) to reopen the line in my name. They stated and new line must be installed and a technician will come on the 11/05/2015. He then came for 5 minutes and stated there is a high level of noise on the line and another technician must come out. I then received a SMS stating a technician will come out on the 20/05/2015 (yesterday). I received a call yesterday morning while driving, the phone rang for 3 seconds and then the hung up. I attempted to call the number back but it is not possible to return the call. I then received a call this morning from a lady asking me if 26/05/2015 is suitable date for me...<br> There was nothing wrong with line, all that was required was to transfer the billing over to my name. They are spending money on resources these past 4 weeks when it could have been resolved within hours if they knew what they were doing. <br> It is a pathetic excuse of laziness!!!<br>