LP
Lervasen P

1 reviews | Active since Jul 2009

19 Feb 2016, 11:02

4 weeks and 5 technicians later not sorted!

I've posted the same thing before. Complained on hello peter - telkom line worked for 3 days-then not. ADSL line has never worked. It's a month later - still not sorted. they have sent a 5th technician out apparently. They promised it to be sorted by the 15th. It's a problem on the exchange according to them - doesn't seem like they know how to sort it out. They even have my wrong cell contact details-where they got it from only god knows. This is useless

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Replies (1)
Telkom
Telkom's reply19 Feb 2016, 11:24
Official
Hello lervasen,

Thank you for making contact with us


This response serves as confirmation that your query has been received. We have contacted the assigned field technician with a request for possible ETA. We await further available updates and we will advise as soon as possible.

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Regards
Keagan
Telkom Social Media Team