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Graham O
1 reviews | Active since Oct 2015
09 Dec 2015, 11:43
4 Store Visits and still no Port in
I have a prepaid out-of-contract MTN mobile number which I wish port over to my Telkom Mobile account where I have data and airtime already paid for. Simple enough?<br> <br> I have now made 4 special visits to the Canal Walk branch on the following days to speak face to face with:<br> Nov 18th Edwin<br> Nov 23rd Thobeka<br> Nov 30th Tracy<br> Dec 8th Thobeka<br> <br> The response I get is \we'll try it again - it should go through at 7am or 7pm". <br> If you keep doing the same thing you will inevitably keep getting the same result - yes?<br> <br> Now"
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Telkom's replyOfficial
09 Dec 2015, 12:06Hello grahamorth,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176453
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176453
Regards
Narriman
Telkom Social Media Team
Telkom's reply09 Dec 2015, 12:06
Official
Hello grahamorth,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176453
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176453
Regards
Narriman
Telkom Social Media Team