4 months struggling with the account cancellation

<p>I am being charged 2500 Rand which is apparently overdue. THIS IS NOT the case. I canceled my LTE device in July but somehow Telkom MESSED it up again and did not cancel it. Now it has finally been canceled but you are still trying to charge me 2500 rand. A case was logged after the final cancellation and it has been 4 weeks with no response. I am also being billed for a cancelation fee of 1800rand which i will not pay as this is not my mess up it is yours. I am processing this to my lawyers and i am going to sue you as no one does ANYTHING to sort this out. The contract cancellation request was sent through within 3 days of the cooloff period as it never worked. It is not my fault your accounts department is rolling snot ***** all day. I want someone with BRAINS to contact me like in NOW and resolve this issue or i will be suing. </p> <p> </p> <p>Invoice Number: ********** 593</p> <p>Cancellation request number: ********** 2</p>