4 months no service no technician

For four months we are struggling to get Telkom to assist us with our internet problem and our fax line.<br> We have over 15 reference numbers and all of them has been closed because the problem has been \resolved"and it was not.<br> I had a reference number that was incorrect.<br> They make promises that they can't keep.<br> We have complained on they website and it is like they just don't want to assist on any matter!<br> They have bad attitude.<br> I don't know anymore this is really pathetic how bad they service is as we are a business and can't have a bad internet connection or that our fax line doesn't work!<br> <br> """