RG
Ray G

1 reviews | Active since Aug 2016

09 Feb 2017, 14:06

4 months No service

<p>So yet again I resort to hello peter as the call centre and field support are unable to provide information or feedback as to why my service is not available. </p> <p>My complaint last year was resolved for only a week or two and then back off-line, since October last year. I was told that there was a cable fault in the area which was eventually resolved early in jan16. An escalation ticket was logged and still no response, last week i called again and was told that a manager will call me back with feedback and a possible repair date. </p> <p>Telkom you guys suck so bad, I am astonished that you don’t give a **** about paying customers. </p> <p>One of the agents actually said that i should cancel my Telkom line and get a 3g account. is this the best you guys have to offer? sorry we are incapable of fixing a telephone line, maybe switch to 3g?</p> <p> </p> <p>No I do not want 3g I want my telkom line that I paid for to be working. Which by the way I am still paying for services that are not rendered.</p> <p> </p>

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