4 months - no phone :(
<p>On 15 April I entered into a contract with Telkom Mobile Centurion for a Sony M4 Aqua. The device stopped charging within a week. They insisted on repairing it. After two months they then discovered that they never sent the phone for repairs. When I went to collect the phone I was given a used M5. I refused to take a used phone. Since then they have been sending the used phone to and fro. I have tried to contact Mr Darlington Maombera by phone (2 numbers) - He does not answer. Ever. I have sent several e-mails to the store managers as well as Mr Maombera - no joy. </p> <p> </p> <p>It has been four months. My daugther still does not have her birthday present! </p> <p> </p> <p>What do I do? Any suggestions will be welcome. The 081 180 people say I must follow up with the store. The store refers me to the repair centre. Really?! </p> <p> </p> <p>Janine</p>