4 Months, No internet, Over charged, No customer service... time to sue you guys!!!DO NOT USE TELKOM, NO MATTER WHAT!! THEY ARE *******!!

My number is ********** 415 If you guys are serious about customer service I will be contacted directly and you will do everything in your power to resolve these issues. I have NEVER in my life received such bad service. You guys suck and literally no one cares about how badly your company is run. Won't be long before half of SA is suing you guys for LACK OF SERVICE!!! You've taken my money (OVER CHARGED ME) Cut my internet off twice without any reason.. then tried to blame me. Not once have I been compensated. Been paying for a 20mb line, on the phone last week one of your agents says to me, "You can't get 20mb in your area sir, they should of told you". Well, f**k sakes, someone should of told me!! I've payed R1000 every month, for 3 months.. and have had NO internet, my DSL line was never installed correctly and I've never been able to get over 10mb /s because no one changed us over to VDSL. WE ARE STILL ON ADSL!! We don;t have any connection and in 10 weeks I've called twice a week, every week. Received over 6 ref numbers for call-outs.. no one has come to our place! I've emailed a ladt called Fathima James several times, over 2 weeks, as well as called her.. no reply. I sent her information regarding our account and our issues.. no one has got back to us, sms's me, phones me.. nothing. You guys treat us like idiots, when infact YOU are the ones who have no clue how internet works or how to maintain good communication between your customers and customer service. I've had it. So tired of complaining and no one does anything. I'd be ashamed if I worked at Telkom. Honestly, the worst company in SA. You guys have "****** ME" there is no other way to put it. I WANT MY MONEY BACK AND I'LL NEVER USE YOU AGAIN AS LONG AS I LIVE. RATHER NOT HAVE INTERNET THAN EVER HAVING TO DEAL WITH YOUR DEPT AGAIN.