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Mohammed V

1 reviews | Active since Jul 2015

02 Aug 2017, 14:45

4 MONTHS NO FEEDBACK, PAYING FOR A USELESS SERVICE!!!!

<p>I Have a LTE Uncapped contract with telkom Mobile, For the past 3 Months i have full 4G Signal but my Up and Down Speeds are Pathetic! ( 150kbs Dwn 40kbs Up)</p> <p>Ive Reported it several times to the un-s****ed call centre, even speaking to supervisors who all give me the run around and promise to call back with a solution.To Date i have had no feedback or call or anything with a solution.</p> <p>IF THIS IS YOUR ATTITUDE TO PAYING CUSTOMERS, KINDLY CANCEL MY CONTRACT !!!!</p> <p><br />PLEASE STAY AWAY FROM TELKOM MOBILE- ITS CHEAPER TO PAY THE HIGHER CONTRACT FEES AND GO WITH A RELIABLE COMPANY THEN PAY FOR A SERVICE U DONT HAVE AT ALL</p>

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Replies (1)
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Mohammed V's update13 Aug 2017, 14:29
Reviewer Update

Hi Sifiso

I trust you well.

Its been 9 days since my last communication with Tumelo. Why cant one person Handel the case?

Will i be dealing with a new person every week? Passing the buck like at the call centre?

Please give me a date as to when i will have a answer and solution to the problem.

Product is been used at my business and without internet we basically useless!

Hope to hear from u ASAP

Thank you