KZ
Kimberley Z
1 reviews | Active since Aug 2010
11 Apr 2016, 17:55
4 MONTHS LATER - STILL NO RESPONSE!
I've sent through MULTIPLE complaints via email, website, call centre, in-store and Hello Peter. No response. This needs to be refunded ASAP and officially cancelled. Please can someone be decent enough to contact me - instead of responding on Hello Peter that someone WILL RESPOND but never does. Shocking customer service. Please fix this now.
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Telkom's replyOfficial
11 Apr 2016, 18:28Hello Kimmy16,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Telkom's reply11 Apr 2016, 18:28
Official
Hello Kimmy16,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team