4 Months later

On the 19 Oct 2017 We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction REF:AI **********

Regards Keagan Telkom Social Media Team

on the 9 Nov 2017 This response serves as confirmation that your query has been received. Your reference number : AI ********** Your query has been sent to our mobile team for assistance. Regards Noleen Telkom Social Media Team.

So much promotions going on at telkom that they forget to provide a service you pay so much for contract but they charge you so much to have your phone to be fix its th 4th jan 2018 and no-one has contacted me with regards to my phone repair my lcd is messed up and so is my screen but guess who they going to blame the me for being careless