LE
Leanne E
1 reviews | Active since Jan 2015
04 May 2015, 17:22
4 MONTHS AND STILL MY QUERY IS NOT RESOLVED!!!
I am shocked at the response and turn around time from Telkom on a matter that has currently taken 4 months and is STILL NOT RESOLVED.<br> <br> CAN A SENIOR MANAGER CONTACT ME ASAP.<br> <br> Should I have no joy by midday tomorrow, I will be going further with this.<br> <br> I am exhausted telling my story a million times so can a senior manager just contact me!!!
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Telkom's replyOfficial
04 May 2015, 19:46Hello leanne223,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM108234.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM108234.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply04 May 2015, 19:46
Official
Hello leanne223,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM108234.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM108234.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team