4 months and 5 reports no help S

I canceld and ported my number. Still not done even after the senior manager promised it was. They are still taking my money even if they shouldn't. Sipo you need to get your staff back on track. Stop worrying about Telkom 2. The whole telkom is more worried about it instead of helping customers. PLEASE wake up and sort our complaints out. 5 visits and 4, 6 Hours on the phone I am still being **********.