4 LOGGED CALLS NO HELP

Since 21/02/2016 when my dead line was fixed my internet stopped working after about 10 calls one call center guy saw my line was crossed with another number. Logging one call after the other and on my internet log in it just said closed or fixed. But NONE is calling or coming to fix the crossed line problem.<br> 557CTK260216 Crossed lines Open Fri Feb 26 14:33:54 SAST 2016<br> 58CTK240216 Crossed lines Closed Wed Feb 24 08:15:33 SAST 2016<br> 251CTK220216 No Access Closed Mon Feb 22 09:46:29 SAST 2016<br> 377CTK150216 Intermittent Connectivity Closed Mon Feb 15 10:46:02 SAST 2016<br>