4 LINES SUSPENDED AND ACCOUNT IS PAID!

Telkom mobile advised me that I was in arrears of R1000.00, I agreed to pay the whole amount the same day, so that my 4 lines would be unblocked. a consultant advised that because it is less than 7 days before my debit order runs, they would not be able to change my debit order details, and the R1000.00 will still be deducted through my debit order. Telkom will not refund me on that extra R1000.00 therefore my account will go into a credit. And that is not acceptable as people budget them selves! <br> The consultant advised that I rather wait for the debit to go off, so I did. I waited 5 days with devices that I cant even receive calls on! on the 25th of Jan. a debit order goes of for R1500.00, this is very strange because my bill for January was R 1708.00, Plus my areas of 1000.00 which comes to a total of R2708.00. <br> This means that they under debited me, and did not take the R1000.00. to rectify this I went into the bank and made a cash payment so that I can have my lines up and running, as you can be assured it is an utter inconvenience to have all my lines blocked. I am unable to receive important business calls!<br> <br> I have had this exact same problem with Telkom many times.