4 fault logs and 4 weeks later...

We logged a call, Telkom, quick reply, changed some setting and our internet starting to work. A few days later, the internet kept dropping, sometimes for a few minutes other times for a whole day. Logged another call. Technician arrived, fixed it, after he left the line started dropping again. I logged another call. The lady rep**** to me, said she had recreated the port and closed the call, when I contacted her saying it didn't resolve the problem, she said I had to log another call. I logged another call and another technician came out. (all of these calls, I had to call them and find out progress everytime as I got no feedback, but was asked to rate their service.) the technician worked on the exchange, changed some part and it started working again. Then the next morning internet was off (that was last week Sunday) I logged another call...last week Wednesday. I work from home, so I have been using my cellphone to connect to the internet, I have called Telkom everyday since I logged, begging them to fix it. Each time I get a friendly call centre person saying they will escalate and I'll get a call today. That has been since Monday. I am fed up, looking for wireless