RS
Rex S
1 reviews | Active since Jun 2014
24 Mar 2015, 21:31
4 Days Without Internet
dsl connection went off Saturday and I thought it will be fixed soon, but was not, so logged a fault on Sunday, and it is still off.<br> <br> Can't get any work done, and the question is, will Telkom refund for time that the internet is off? This problem will probably persist...
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Telkom's replyOfficial
25 Mar 2015, 08:48Hello Rexxar,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98675.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98675.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,
Telkom's reply25 Mar 2015, 08:48
Official
Hello Rexxar,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98675.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98675.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,