MN
Moabi N

1 reviews | Active since Oct 2014

18 Nov 2015, 21:10

4 days with no phone/adsl..no communication at all

Fault 359CNK111115 was logged Nov 08 for ADSL issues....on 15th Nov phone line went completely dead. Unable to log new fault as the old one was still active...<br> No communication from Telkom as to when service will be restored....<br> <br> Urgent PLEASE!

0
Replies (1)
Telkom
Telkom's reply19 Nov 2015, 05:10
Official
Hello moabin,

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Be assured that your query has been escalated to the relevant department and feedback will follow.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is SM168108.

Regards
Frank
Social Media Team
***
081 180