4 days to port me

I have been trying to port to Telkom for the past 4 days and still no help.<br> I even sent them a direct message on twitter and all i have been getting is promises to say we will look into it but nothing has come out of it. When i finally went through on their call center after 20 minutes they lady who was helping me just said i will put you through to the next person that can assist you, and the line just went dead. As for the SMS option nothing came out of that as well.<br> Can someone please contact me and let me know how to port or something please.