4 Days,line dead,No Tecnichian

Item: Telkom
Rating: 2
Author: Roelf M

My Telkom line has been dead since Wednesday the 24th,I reported it to Telkom,but until today the 27th they have sent anyone .That is 4 days of me losing money as I cant work,because my line and adsl is down.but Telkom is very quick to send a bill at the end of the month but when it comes to service delivery they are very poor. If someone needs a reference number for my fault.here it is 86Awk240615.Thank you very much

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Replies (1)

Telkom's replyOfficial

27 Jun 2015, 10:53

Hello Roelf219,

Thank you for making contact with us. We sincerely apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM121095

Regards
Narriman Lalla
Telkom Social Media Team

Telkom's reply27 Jun 2015, 10:53

Official