4- Days Later and STILL NO SERVICE or FEEDBAC****!!!!!!!!!!!!!!!

<p>On Wednesday afternoon (during that heavy tunderstorm here in cape town) i seem to have lost my telephone connection. I reported the fault first thing Friday morning (Thursday was the public holliday - office closed), they promised to send a sms with the fault logging details - NOTHING. We run a very busy specialist doctors practice, i have tons of critically ill patients that need to get in touch with me, hospitals, pathologist, blood banks, radiologist, etc... Its been 4-days later - NO FEEDBACK FROM TELKOM. I phone them all the time, stating the seriousness of a lost telephone connection at our practice, NOTHING. Not even a sms regarding any progress on the fault and the best part is - its not like we can deduct these days that we had no service from them from our monthly bill, oh no!! Let me try and pay the bill 4-days late, then they are oh so quick to respond! All those sms's can be sent out on time, but regarding my freaking fault, NO freaking response!!! </p> <p> </p> <p>FED UP!!!! And FURIOUS!!!!!</p>