RB
Reitz B
1 reviews | Active since Sept 2011
02 Nov 2015, 12:23
4 Days and still no contract approval response.
I app**** last week for a new contract since I've been a customer of Telkom mobile for over 3 years. How much longer must I wait for just a simple response for an approval? Call Centre's doesn't answer.. No response or feedback on contracts.. And Telkom mobile stores will NEVER answer the landline number (Doesn't matter what branch you phone) Such bad service omg! If I don't get a response today I'm cancelling my expired contract and I wont renew. My Business is obviously not serious enough for Telkom Mobile.
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Telkom's replyOfficial
02 Nov 2015, 12:56Hello Reitz.Burger,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM163361
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM163361
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply02 Nov 2015, 12:56
Official
Hello Reitz.Burger,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM163361
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM163361
Kind Regards
Zulfah
Telkom Social Media Team