JF
Jarryd F
1 reviews | Active since Feb 2013
12 Mar 2015, 16:21
4 days and still no assistance
Hi Telkom<br> <br> My adsl has been down for 4 days now. The fault has been logged but nobody has attended to it, can tell me what is wrong or when a technician will be available<br> <br> This is uncaceptable<br> <br> My reference number is 110BWK090315, please assist
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Telkom's replyOfficial
12 Mar 2015, 17:26Hello Phoenux,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical team and feedback will follow.
Your reference is SM95858. We will follow up on your current fault.
Regards,
Sanele Buthelezi
Telkom Social Media
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical team and feedback will follow.
Your reference is SM95858. We will follow up on your current fault.
Regards,
Sanele Buthelezi
Telkom Social Media
Telkom's reply12 Mar 2015, 17:26
Official
Hello Phoenux,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical team and feedback will follow.
Your reference is SM95858. We will follow up on your current fault.
Regards,
Sanele Buthelezi
Telkom Social Media
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical team and feedback will follow.
Your reference is SM95858. We will follow up on your current fault.
Regards,
Sanele Buthelezi
Telkom Social Media