AJ
Abdul J
1 reviews | Active since Jan 2015
02 Sept 2015, 11:20
3rd World Telkom
I have been trying in vain to migrate my Telkom LTE wi-fi package with no one having a clue what the procedure is or if it is possible. I have been told thrice that I will be contacted with a resolution. I have even contacted the call centre with nothing but a \We will call you back". All I need is to migrate from a 7.5 GB package to a 20 GB package. I've been told twice that I need to sign another contract "
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Telkom's replyOfficial
02 Sept 2015, 11:41Hello Acajoe,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141541
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141541
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply02 Sept 2015, 11:41
Official
Hello Acajoe,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141541
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141541
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,