3rd world service at its worst

I have a Telkom Mobile data contract, tried to migrate to Telkom ADSL, however, numerous attempts at a specific branch were fruitless. <br> I then tried another branch before giving up hope and looking at another service provider. The guy at yhis branch was more clued up and could assist, I thought great, with 2 cell phone contracts about to expire I will move them to Telkom as well.<br> <br> The ball is rolling and someone from Telkom will install my fixed line on 8 August, unfortunately the time given is between 07:30 -16:00. I tried to get an appointment made with a specific time as I cant miss a wholeday of work, but the call centre had non of this. I am off tomorrow and asked if the guy cant just come then as I would be home from 11:00, the call centre had none of this. I asked well how will I know when to be at home on 8 August, they will phone me and I must then make a plan to be there. Really Telkom, really is this your unique way to win over customers? You might lose out on 2 cell contracts and fixed line costing you +- R2k per month. <br> <br> Hope someone who cares can assist me tomorrow at my convenience and install the line while im at home.