3rd Telkom epic fail in 3 days!

<p>After almost 2 months of trying to cancel my telkom line Celiwe Libala called me yesterday to tell me that my line would be disconnected today and my final bill sent to me in a couple of weeks. She was very polite and like a fool I believed her. Of course today I pick up my phone and there is still a dial tone. She even gave me a reference number : ********** 38A. Do telkom employees just lie to customers every time they pick up the phone? I really have no idea what is happening with my line disconnection now that I have been **** to every time telkom has called me. Could someone who knows what is happening please give me a call on my cellphone ********** ? Or should I take this all to Carte Blanche for a bumper Telkom episode?</p> <p> </p> <p>Regards</p> <p> </p> <p>Michael</p>