1 reviews | Active since Feb 2014
3rd HP and not resolved
Spoke to Launa which is HP consultant for Telkom. Spoke to Launa’s manager and she still has not resolved my query. Below is mail received from Mapule the manager but I have not received my refund #name and shame #Telkom*****sclients money
From: Mapule Kubheka (MD) ********** Sent: 01 December 2017 03:44 PM To: Cole Mc Pherson Subject: RE: HP complaint
Hi Cole
Sorry about that, but note your account will be sorted out, and bill credited
Hi McPherson1,
Thank you for making contact with us, we apologise for a delayed response.
Please be advised that i am currently following up with Mapule and the Billing Team regarding the resolution on your query.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi McPherson1,
Thank you for making contact with us, we apologise for a delayed response.
Please be advised that i am currently following up with Mapule and the Billing Team regarding the resolution on your query.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,