1 reviews | Active since Apr 2012
My last HP complaint was done 19 October 2015. Same day Zulfah from Telkom Social Media responded -reference number is SM158425 that it will be sorted out. Apparently it was not as on 15 November 2015 a new invoice (#511D***K) was issued with a newly billed amount. Please resolve this ASAP and sent me CONFIRMATION and PROOF that it has been removed!! Your word and a reference number obviously means nothing so I will not be satisfied with it.<br> <br> Background:<br> I cancelled my Telkom account in June or so earlier this year, paid the final bill and took everything out. Unfortunately I am still getting billed every month and receiving a statement every month that obviously accumulates. The amount is less than R5. Have tried last three months to get this stopped before it looks like I'm not paying my bills which I do religiously every month. I DO NOT HAVE A TELKOM LINE SO CANNOT PHONE CUSTOMER CARE TO SORT THIS OUT! Please someone, anyone just remove me from your system. I cancelled due to unhappiness with customer service and useless support and this just reinforced my decision to rather pay more at another service provider than to depend on Telkom. Thanks!
Best regards,
Best regards,
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