1 reviews | Active since Jul 2012
<p>Telkom, when are you going to provide me with feedback? The monies you debited from my account must be returned to me and you need to tell me how you plan on compensating me for the negative affect you have had and continue to on my Credit record.</p> <p> </p> <p>Telkom, do not respond to this complaint with your standard response about how sorry you are and someone is looking into it. That is now unacceptable. I raised this with you in March and you have not taken any action. Your standard response is an indication of how you disregard the matter and have no intention of resolving.</p> <p> </p> <p>As stated previously, I will be referring the matter to the National Consumer Council today, should you fail to return my monies and advise about the affect you have had on my Credit record. It is now highly unacceptable.</p>
Hi C0008,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi C0008,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Please refer to previous complaints logged in this regard or please provide me with an email address where I can send this information.
Please refer to previous complaints logged in this regard or please provide me with an email address where I can send this information.
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