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Niroudh B

1 reviews | Active since Sept 2014

29 May 2017, 09:07

3rd consecutive week review and over 1 and half months - still no response for an non extistent contract

<p>this is the 3rd week in a row that i have to complain on helo peter and let the public know just how incompotent and useless TELKOM really is. From my previous 2 posts i was promised i was to receive response and have my matter sorted; still no calls; no response and nowhere near sorted. Telkom Westwood has not sorted this matter neither has telkom accounts or contracts; I keep phoning and am given so many dumb ridiculous excuses. last week a manager Mr Nkosikona Msomi made another excuse saying it takes 21 days to get sorted. He told me 21 days is tuesday the 23 May; but that was another load of bull as still nothing happened. Please other consumers who have this issue kindly contact me so we ca all go to a larger Public ground and advise people about theses giants that rob and abuse the public of our hard earned money.</p>

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Replies (1)
Telkom
Telkom's reply29 May 2017, 11:02
Official

Good day Niroudh,

We sincerely apologize for the delay.

We will follow up with our team and revert back to you with feedback.

Regards,

Busi

Telkom Social Media Team