3rd complaint and still no response

Good morning, I don't mean to wake you guys or interrupt you. I know you guys are very busy doing absolutely nothing :) anyway this is my 3rd complaint and have not received any feedback... Any reason for this other that you are all *********** and can not read or do you plain and simple just don't care? Why don't you guys change your slogan to this : Telkom - HAKUNA MATATA!! If you did not know, this is how it works: Me pay you , you give service<br> <br> As iemand kan lees , kan jy asb reageer<br> Wenn jemand lesen k?nnen, bitte antworten<br> Uma umuntu angafunda , sicela uphendule<br> Ina paha e hiki ia ia ke heluhelu , e 'oluolu e pane<br> Kama mtu yeyote anaweza kusoma, tafadhali